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Telefonica Germany Renews and Upgrades Revenue Management Solution Developed by Netcracker

By Christopher Mohr March 31, 2016

Netcracker announced recently that Telefonica Germany (TG) has upgraded to a newer, more feature-packed version of Netcracker’s Revenue Management solution to manage billing for its B2B customers. It will allow TG to get a better handle on revenue streams in large scale and complex operations that come with virtualized networks.

Waltham, Massachusetts-based Netcracker Technology is a wholly-owned subsidiary of NEC Corporation and develops cloud and virtualization software, and also offers consulting and managed services. Its customers include Cricket Wireless, America Movil, Cox Communications, and O2.

Another one of Netcracker’s customers is Mexican IT services company Alestra, which deployed the Revenue Management solution last October. Alestra chose the solution as a replacement for a billing system that was full of customizations, and to go along with it, a higher TCO. Simplifying the billing/revenue system also gave Alestra the added benefit of being able bring new services and products to market faster, making it easier to add new revenue streams.

Simplification is a goal that TG also hopes to achieve as dealing with existing customer volume (48 million customer accesses) alone poses considerable challenges. TG also seeks to offer new services and have a reduced time-to-market, just as Alestra did.

Anyone following the markets that Netcracker serves with little more than a passing interest is aware of the growth of virtualization technology. The scalability it offers allows businesses to have a network infrastructure as small or as large as they want with the ability to change capacity on the fly.

While such flexibility is nice from the customer’s point of view, it introduces complexities that traditional billing plans, which are relatively static, and the billing software used to manage them are both ill-equipped to handle.

If nothing else, Netcracker’s Revenue Management is to businesses what a canteen of ice-cold water would be to a weary desert traveler. It gives them a way to manage the complexity of cloud and virtualized services, while making it easier to monetize new offerings. 

Edited by Maurice Nagle

Contributing Writer

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