Whitepaper Library - Download

Ten Tips for Developing a Powerful End-to-End Contact Center Testing Plan

Company Name: Empirix


Abstract:

To achieve the time and money savings that pre-deployment testing offers, you need in-depth strategy and execution plans.

This white paper provides actionable information to ensure you achieve your testing goals.

Read this white paper to discover:
• Detailed guidelines for developing your contact center testing plan
• Step-by-step instructions for building an effective test case for management
• Advice for developing a long-term strategy for ongoing change management and active/passive monitoring of your voice network and applications

Please complete and submit this form to download the complete White paper.



First Name*
Last Name*
Job Title*
Company*
Address*
Address2:
City*
State*
Zip/Postal Code*
Country*
Work Phone*
E-mail Address*
*Company Size
*Industry