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Ericsson Helps Verizon Enterprise Orchestrate Business

By Paula Bernier February 21, 2017

Verizon Enterprise Solutions will use solutions from Ericsson to help power its virtualized global managed network services, including SD-WAN. As a result, the companies announced today, Verizon customers will be able to order and configure their own services.

Those services will include data center load balancing, security offers, and WAN optimization capabilities. Making these services available to customers on demand is possible due to Ericsson’s end-to-end dynamic orchestration, closed-loop service assurance, and virtual network function onboarding and testing. Some of the specific solutions that will enable this are Ericsson Cloud Manager and Ericsson Order Care.

The Ericsson Cloud Manager solution was designed to simplify cloud management. It does that by enabling operators to automatically change the makeup of the network and data center infrastructure to conform to the more dynamic lifecycle and transient nature of newer services, according to Ericsson. It handles onboarding, instantiation, configuration, assurance, and application adjustments.

Ericsson Order Care, which the company introduced at Mobile World Congress in 2013, enables mobile operators to provide their enterprise customers with self-service portals and tools for provisioning and managing employee smartphones and tablets, as well as the applications and services that run on them, Ericsson told me in a post-MWC interview via email four years ago. For example, Ericsson explained that Order Care enables companies to quickly push new sales tools to agents’ mobile devices. In addition to streamlining enterprise IT tasks, the solution enables employees to personalize their service sets.

“This project grew out of Verion’s long-standing relationship with Ericsson and builds on the successful launch of our mobile offering that leverages Ericsson’s cloud orchestration solutions to provide VPN capabilities for our mobile services,” commented Shawn Hakl, Verizon’s vice president of networking and security solutions.

The company announced the news on the eve of Mobile World Congress, the enormous industry gathering this month in Barcelona. At MWC, Ericsson plans to introduce a 5G platform; stage an end-to-end 5G network demonstration along with Korea’s SK Telecom; unveil the results of a study it did with Vodafone on user reactions to broadband delays; and announce the 5G Innovators Initiative along with GE, Honeywell, and the University of California Berkeley. 




Edited by Alicia Young

Executive Editor, TMC

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