LONDON, April 20, 2017 /PRNewswire/ -- "High levels of competition in emerging Asia–Pacific seem to have become normalised, and customers simply expect their next plan to offer better value."This report focuses on aspects of Analysys Mason's Connected Consumer Survey that relate to the behaviour, preferences and plans of smartphone users in the emerging Asia–Pacific (EMAP) region. In particular, it focuses on respondents' satisfaction with their mobile services.Read the full report: http://www.reportlinker.com/p04828908/The-Connected-Consumer-Survey-mobile-churn-and-customer-satisfaction-in-emerging-AsiaPacific.htmlTHIS REPORT ANSWERS THE FOLLOWING QUESTIONS:- How do churn levels differ between countries and operators? Which factors seem to affect churn decisions? What are churners looking for in their next tariff?- What is the Net Promoter Score (NPS) of different operators What seems to affect it? How do operators perform in different parts of the country, and which demographics are they strong in?
To view the original version on PR Newswire, visit:http://www.prnewswire.com/news-releases/the-connected-consumer-survey-2016-mobile-churn-and-customer-satisfaction-in-emerging-asia-pacific-300442926.html
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