As mental health in the workplace rises on the corporate agenda, it is
increasingly important for organizations to consider the well-being of
their mobile workforce. With the percentage of mobile workers now
accounting for over 38% of the total global workforcei,
companies are beginning to understand that pressures can be particularly
severe for individuals on both short and long term assignments.
In response to this growing need, International SOS, the world's leading
Medical and Travel Security Risk Services Company, has partnered with
Workplace Options (WPO), to provide a seamless service of rapid response
psychological support where it is needed, alongside its health and
security advice and on the ground support prior to and during a business
trip or expatriation. The global short term counseling service is also
extended to managers, local employees, and families and can be provided
in over 60 languages.
Neil Nerwich, Group Medical Director of Assistance at International SOS
comments, 'Whether caught in a security incident, working off-shore for
weeks, or the pressure of heightened travel and security risksii,
the stresses on a mobile workforce can be great and varied. To fully
support our clients and their mobile workforce, we recognized the
importance of being able to provide seamless access to emotional and
mental wellbeing support, alongside our health and security risk
management expertise. By partnering with WPO to offer a global program,
we are now able to quickly provide appropriate counseling which can
support the traveler and manager when needed, and prevent longer term
Dean Debnam, CEO, Workplace Options comments, 'Rapid response
psychological support is proven to decrease the potential psychological
impact and improve recovery times, whether following on from a traumatic
incident or a quick response to everyday stress. Providing a mobile
worker, or impacted individual, with a smooth transition into counseling
support will ensure the fastest possible assessment and treatment. All
clinical calls begin with an assessment, which determines appropriate
intervention and therapy concentrates on helping individuals identify
the skills, strengths and resources that are already present and moves
them towards a solution."
The counseling method is tailored to a mobile workforce, with phone,
video call, or face to face options in over 60 languges. The program
also covers the support of pinpointing the issue or problems, developing
support systems and coping strategies, gathering background information,
and working through a risk assessment.
for further information.
Notes to Editors:
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for an Emotional Support case study.
About International SOS:
International SOS (internationalsos.com) is the world's leading medical
and travel security risk services company. We care for clients across
the globe, from more than 1,000 locations in 90 countries. Our expertise
is unique: more than 11,000 employees are led by 1,400 doctors and 200
security specialists. Teams work night and day to protect our members.
We pioneer a range of preventative programs strengthened by our
in-country expertise. We deliver unrivalled emergency assistance during
critical illness, accident or civil unrest. We are passionate about
helping clients put Duty of Care into practice. With us, multinational
corporate client, governments and NGOs can mitigate risk for their
people working remotely or overseas.
About Workplace Options:
Workplace Options helps employees balance their work, family and
personal needs to become healthier, happier and more productive, both
personally and professionally. The company's world-class employee
support, effectiveness and well-being services provide information,
resources, referrals and consultation on a variety of issues ranging
from dependent care and stress management to clinical services and
Drawing from an international network of credentialed providers and
professionals, Workplace Options is the world's largest integrated
employee support and work-life services provider. Service centers in the
US, UK, UAE, Ireland, Portugal, Belgium, France, Canada, Singapore,
Japan, India and Indonesia support more than 53 million employees in
over 78,000 organizations, across more than 200 countries and
territories. To learn more, visit www.workplaceoptions.com.
i The global mobile workforce is set to increase from 1.45
billion in 2016, accounting for 38.8% of the global workforce, to 1.87
billion in 2022, accounting for 42.5% of the global workforce, Strategy
Mobile Workforce Forecast Update 2016-2022'ii
Travel: Risks & Realities: The New Normal for Business, an
Ipsos MORI research study conducted among 1,119 business decision makers
across 75 countries. Research was conducted online using representative
panels in the period October 6 to October 26 2016.
View source version on businesswire.com: http://www.businesswire.com/news/home/20170316005222/en/
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