QPharma, a leading regulatory compliance and brand solutions company,
has expanded its call center offerings with the addition of an Aggregate
Spend Call Center solution for life sciences companies.
"As pharmaceutical, medical device, and other life sciences firms
prepare for the Centers for Medicare and Medicaid Services (CMS) to
publish reported aggregate spend data later this year, they should also
prepare for their covered recipients - especially physicians - to raise
questions and disputes about reported data," explained Ed Sleeper,
QPharma's Managing Director, Commercial Strategies and Solutions. "This
could potentially result in thousands of inquiries per company - and who
will field these inquiries? The Chief Compliance Officer? The field
Pursuant to the Affordable Care Act's Open Payments transparency
program, manufacturers of certain drugs, devices, and medical supplies
are required to report payments and transfers of value give to
physicians and teaching hospitals. CMS will publish reported data on its
Open Payments website later this year. The call center solution will
serve as an information resource for healthcare practitioners who have
questions and concerns about reported transactions. QPharma's compliance
subject matter experts will speak directly with covered recipients and
clarify questions regarding the regulations, as well as investigate and
resolve any reportable spend queries they may have. The service is
available for current QPharma clients who use the firm's qSpend®
aggregate spend reporting solution, and is available to firms using a
third-party system as well.
"By providing this service for their covered recipients, life sciences
companies will enjoy increased regulatory peace of mind while enhancing
their relationships with key opinion leaders, high prescribers, and
other practitioners essential to the commercial success of their
brands," said Sleeper.
More information is available at www.qpharmacorp.com.
About QPharma, Inc.
QPharma provides a suite of services and solutions to the life sciences
industry. Services offered by the company's Professional Services
division include complete validation services, project management,
auditing, and training. The Commercial Services division provides
solutions in such areas as aggregate spend reporting, PDMA compliance,
online training, warehousing and fulfillment, and brand marketing and
sales support. The company's engineers, regulatory compliance experts,
and brand consultants have been proudly serving the life sciences
industry since 1994.
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