When Downs Rachlin Martin, one of the largest law firms in northern New
England, needed to improve its document processing flexibility and
responsiveness while managing consistency, it selected TheFormTool PRO
document assembly and Doxserá document automation software from
TheFormTool, LLC to meet its challenge.
"With nearly 140 attorneys and staff members producing hundreds of
crucial and time-sensitive documents every day, we wanted a software
solution to help us achieve consistent high quality. Second best just
doesn't do," commented Karen Norman, IT Director for the firm.
"Previously, we used fairly complex software that needed IT support for
almost any change to a form, creating an unacceptable single point of
failure, bottlenecks, and slower than ideal service.
"We adopted TheFormTool PRO for the entire firm a year ago and Doxserá
for our heaviest users just recently," she continued. "The benefits have
been huge. Our team members find the software intuitive, much simpler
and easy to use, but powerful. he firm appreciates the consistency
we've achieved between offices and now everyone has instant access to
the best of the best of our documents. Our clients benefit from the
results: high quality, faster service, and lower costs."
"Our law firm customers report saving an average of more than 70% of the
time and costs previously spent on repetitive documents," adds Bob
Christensen, CEO of TheFormTool, LLC. "Even more important to firms like
Downs Rachlin Martin, errors are typically reduced to zero, a terrific
result for firms that want perfection."
About Downs Rachlin Martin, PLLC
Downs Rachlin Martin's more than 60 lawyers based in six offices in
northern New England and New York serve regional, national and
international entrepreneurs, venture capitalists, technology businesses
and Fortune 100 companies. The firm's highest priority is to deliver
exceptionally high-quality legal services to its clients. Each person at
Downs Rachlin Martin is expected to treat clients' problems as his or
her own and to work with clients creatively, efficiently, and diligently
to solve them. www.drm.com
About TheFormTool, LLC
TheFormTool, LLC provides user-friendly software for creating
intelligent documents easily and accurately. Its software is in use by
thousands of firms in dozens of countries. The company offers the
award-winning TheFormTool PRO for document assembly and Doxserá for
complex multi-document automation. www.theformtool.com
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