Technology changes in a day. A baby's features change in a month. A
cityscape can change in only a year. At today's pace, 10 years can seem
like forever, but it's an important time frame to dream of an idea,
develop it into action and experience results that can be life changing
to culture, politics and the digital world.
This month, the Aspen Ideas Festival (AIF) celebrates 10 years of
advancing provocative thought, and Booz Allen, in the firm's 100th
anniversary year, celebrates its own decade-long AIF sponsorship. The
2014 AIF theme is "Imagining 2024," and Booz Allen leaders will
participate in a variety of panels addressing issues of the next decade
during events between June 24 and July 3.
In concert with this theme, Booz Allen is offering four of its own ideas
and visions for 2024, touching on topics that are of critical importance
to our clients, including cybersecurity, health, homeland security and
"Every great and impactful development in our society started as an
idea, but that alone is only a seed. It is through the nurturing of an
idea through discussion, debate, questioning and testing that it becomes
fruitful," said Booz Allen President and Chief Operating Officer Horacio
Rozanski. "As a company driven by ideas, we are proud to actively
nurture this process through external forums and our own internal
Booz Allen senior executives' new ideas and visions for 2024 include:
Thad Allen, Executive Vice President: A Renegotiated Social
Contract with Government
The rise of social media and the immediacy and democratization of global
communication has become the sociological equivalent of climate change,
irreversibly changing the cultural environment in which we live. By
2024, this change will cause the nation to redefine the implicit social
contract about what the government is capable of providing in terms of
basic services, law enforcement protections and disaster relief.
There is a growing gap between the art of the possible for government
and the expectations of its citizens, one that is becoming more apparent
with every website post, cellphone download and lifestyle mobile
application. The public is increasingly used to generating immediate
response and engaging in immediate commentary and dialogue. The
expectation of dinner at the door at the touch of a key extends to other
parts of life, including how government services should be provided.
In the case of the recent South Korean ferry disaster, information was
generated from multiple sources at the site, while the event was
underway, triggering global conversation and speculation. The virtual
simultaneous presence of so many global voices influences such critical
events, and the recovery and investigations that follow, changing
certain elements. Yet, the sheer nature and complexity of such events
create firm limits to the ability of government agencies to catch a
criminal, intervene in a disaster or respond to a constituent request in
the instantaneous timeframe the culture demands.
By 2024, this gap in the art of the possible will force the culture to
renegotiate with government its expectation for what can be delivered
and the appropriate role of government as a protector and enforcer in
Christopher Ling, Executive Vice President: Action on
Data Will Define an Organization's Success
The ability to gather data and to use it to predict outcomes is nowhere
more essential today than in the effort to protect global infrastructure
and priceless intellectual capital from the devastation of crippling
cyber attacks and robbery. Organizations that are learning today to use
this cyber data and predictive intelligence capability for business
decisions are at the forefront of a trend that in 2024 will be the
defining factor in an organization's success across all aspects of its
The massive cyber breach at a large national retailer illustrates the
need for this ability. The breach was not a one-dimensional crisis; it
had legal, financial, technology, operational, brand and other
implications. It shows that boards of directors who once focused mainly
on strategic planning now must focus on contingency cyber crisis plans,
with the ability to draw from data the information needed to make
instantaneous decisions that relate to each dimension of the crisis.
In the next five years, the organizations that manage this multifaceted
cyber risk well will be in the best position to combat dire cyber
threats. By 2024, the best organizations overall will be those that
apply this same holistic approach to managing data-based decisions
across the board, far beyond just a cyber component. For an automobile
manufacturer, the ability to predict demand will be honed much further,
and the ability to manage plant production levels and supply chain will
be even stronger than it is today. But the successful companies will be
those who are equipped to look at the business holistically in the area
between demand and production, and make the best decision on exactly how
many cars to build.
Susan Penfield, Executive Vice President: Patients Will Set
Their Own Medical Objectives for Life Expectancy
In the current U.S. healthcare system, insurers, medical providers and
pharmaceutical companies are being held accountable through new
regulations and incentivized for their positive contributions to patient
health. But what about the patients' responsibility?
Today, patients engage their providers with problems-say, a chronic
illness or broken bone; but, in the future, individuals could set their
own medical objectives regarding life expectancy and health to manage
rising health costs.
The spread of mobile technologies and electronic health platforms
already is increasing the degree to which patients directly engage in
their own healthcare. In progressive care settings, patients are
encouraged and incentivized to review their medical records, collaborate
with providers, and track their own progress in achieving health goals.
Mobile health apps, wearables, and home sensors can provide insights for
patients about their health and wellness between doctors' visits. With
continued adoption and use, patient generated data could enable
Commercially, personal fitness device manufacturers and application
developers are delivering their products with accompanying "digital
coaching" solutions and social challenge platforms to increase
engagement. Yet, today there are limited channels to get connected
health information into the electronic health record system. With
continued adoption and use, patient generated data, integrated with the
electronic health record could enable personalized healthcare.
By 2024, the U.S. healthcare system must find a way to hold the patient
accountable by incentivizing society as a whole to become more healthy.
For patients, this includes leveraging personal fitness devices and home
health sensors to track health as they currently do their finances,
setting for themselves a health and lifespan goal, just as they do a
retirement savings goal. For the system, it means welcoming the rise of
an interoperable platform to engage the patient as a full partner to
improve health outcomes and manage costs.
Bill Thoet, Executive Vice President: Auto-Interaction
Among Cars and Roadways Will Save Lives
The traffic signal turns green giving you the right of way to cross the
busy intersection, and yet as you push the gas pedal, the car doesn't
go. It senses that a car coming from the opposite direction will not
stop in time, saving you from a potentially tragic collision. This will
be reality in 10 years, when connected vehicles that automatically
interact with roadways, traffic signals and other vehicles will be
standard, improving automobile safety at a whole new level.
While driverless cars for the average consumer are still decades away,
connected vehicles and roadway infrastructure-in the form of sensors
that will communicate directly to vehicles-will be widely adopted by
2024, paving the way for the driverless cars of the future. Further,
this will bring about a change to infrastructure. For example, city
planners could set aside land for a new green space rather than a
parking garage because the driverless car may not need a parking spot.
By 2024, many of our country's states and cities will have enhanced
traffic signals and upgraded the highway systems that produce their own
data. The result will be a connected network that communicates directly
to new vehicles. The synched, data-rich environment will make U.S.
About Booz Allen Hamilton
Booz Allen Hamilton is a leading provider of management consulting,
technology, and engineering services to the U.S. government in defense,
intelligence, and civil markets, and to major corporations,
institutions, and not-for-profit organizations. Booz Allen is
headquartered in McLean, Virginia, employs nearly 23,000 people, and had
revenue of $5.48 billion for the 12 months ended March 31, 2014.
The following Booz Allen executives are scheduled to participate in
panels at the Aspen Ideas Festival. In addition, Festival details are here
and details about Booz Allen's participation at AIF are here.
June 26, 12:00 p.m. (Spotlight: Health program): Kevin Vigilante, Senior
Vice PresidentWill We Ever Get What We Pay For? The Cost of
June 28, 4 p.m.: Bill Thoet, Executive Vice PresidentAnalytics:
How Big Data Can Solve Our Most Complex Problems
June 30, 8 a.m.: Joan Dempsey, Executive Vice PresidentMega
Trends That Will Shake the World: Are We Ready for Them?
June 30, 10:20 a.m.: Karen Dahut, Executive Vice PresidentHow
Can U.S. Companies Create and Maintain an Innovative Culture?
June 30, 12 p.m.: Thad Allen, Executive Vice PresidentMalaysia
370 and Other Tragedies: Rescue, Recovery, and Finding Answers
June 30, 7 p.m.: Rich Wilhelm, Executive Vice PresidentHow the
Global History of the 21st Century Might
Actually Take Shape
July 1, 1:20 p.m.: Mike McConnell, Vice ChairmanProtecting the
"Crown Jewels": Cyber Attacks on Corporations
July 2, 7:45 a.m.: Thad Allen, Executive Vice PresidentReport
Card: Ten Years after the 9/11 Commission Report, Where Are We with
July 2, 10:20 a.m.: Horacio Rozanski, President and Chief Operating
OfficerValues@Work: Linking Purpose, Productivity and
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