Water Resources, a provider of Service Line Protection and In-Home
Plumbing Emergency Programs, is proud to now offer Water Line and Sewer
Line Protection to homeowners in Arkansas.
Until a homeowner experiences a service line problem, many are unaware
they are responsible for the maintenance of the water and sewer lines
that service their home. Since repairs to these pipes are not covered by
most homeowners' insurance policies, the job of finding, hiring, and
paying someone to fix a service line problem falls solely on the
homeowner. Without the right services and support, the process can be
extremely unpleasant and expensive - costing up to thousands of dollars.
Many Americans have misconceptions about what this process entails. Nick
Robles, American Water Resources Contractor Network Manager, a licensed
Master Plumber with 15 years of experience, provides insight into what
the necessary steps are to repairing a water line problem:
Step 1. Recognize the Problem
Pooling water or sink holes on your lawn, high water bills, plumbing
malfunctions (e.g. can't use your shower, toilet or sink), and excessive
water in your yard or basement are signs that something may be wrong
with your water line.
Step 2. Find a Qualified Contractor
Finding a good contractor can be a complicated task. To get started, you
need to do your research to determine if they are properly licensed.
Once you select a contractor, you will need to manage the relationship,
including all follow ups, billing and problems that might arise.
Step 3. Contractor Assessment
Once you get a contractor out to your property, the contractor will have
to find the leak and assess the damage. The timing and cost for locating
the leak depends on the severity of the leak or break and the length of
your service line.
Step 4. Repairs
Before a contractor can begin the repair, the underground utilities must
be marked, which can take a couple f days. You will also need to obtain
proper permits that can cost anywhere from $70-$200 (additional permits
may be necessary if the damage extends under the street). The actual
digging and repair can take between 2-3 days and cost you between $1,500
Step 5. Inspection and Restoration
Once the repair is made, you'll need to have the site properly inspected
to make sure that the repairs have been tested for problems, completed
correctly and are up to local code. Restoration including reseeding,
usually takes between 4 and 8 hours, but is best completed during the
spring and summer months. It usually costs a few hundred dollars. If
landscaping or hardscaping, like patios or sidewalks, is disturbed
during the repair the cost will increase.
"As you can see, the complexity of such a task is great," said Robles.
"Even if you were to manage the process on your own, you would still
incur many of the same costs and would need to use the correct materials
and adhere to local codes. More importantly, without the proper
expertise, you can do even more damage to your water lines, or
inadvertently cause other damage while attempting repairs."
Avoiding these hassles and expenses is easy with a Water Line Protection
Program, like that offered by American
Water Resources. The company handles the contractor selection,
assessment, permits, repair and basic restoration for you.
About American Water Resources
American Water Resources (AWR) is a provider of Water
Line Protection, Sewer
Line Protection and In-Home
Plumbing Emergency Programs to homeowners in 43 states and
Washington, DC, and currently services over 1.3 million contracts. AWR
has been providing protection programs for more than 13 years, earning
both a 93% Customer Service Quality Rating nationwide and an A+ Rating
from the Better Business Bureau. AWR also provides its Service Line
Protection Programs to homeowners through municipal partnerships with
the New York City Water Board, Nashville Metro Water Services and
others. AWR is a subsidiary of American Water, the largest publicly
traded U.S. water and wastewater utility company. For more information,
visit the American Water Resources website at www.AWRUSA.com.
About American Water
Founded in 1886, American Water (NYSE: AWK) is the largest publicly
traded U.S. water and wastewater utility company. With headquarters in
Voorhees, N.J., the company employs approximately 6,600 dedicated
professionals who provide drinking water, wastewater and other related
services to an estimated 14 million people in more than 40 states and
parts of Canada. More information can be found at www.amwater.com.
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