Craig Giangregorio, an award-winning customer service professional with
extensive software and engineering experience, has joined SupplyPro,
Inc., a leading provider of inventory management solutions in a wide
range of industries.
Before joining SupplyPro as Chief Customer Officer, Giangregorio was
Senior Director, Customer Support Services at AMN Healthcare, Inc.
At SupplyPro, Giangregorio is responsible for all customer-interfacing
functions ranging from collaborating with clients to assess their unique
inventory supply management needs to developing, installing and
servicing systems tailored to each customer.
"Craig is an established and accomplished customer satisfaction
executive who brings the decisive, strategic leadership and exceptional
business acumen crucial to building and maintaining exceptional client
relationships," said Floyd Miller, President and CEO of SupplyPro since
2013. "Craig is both strategic and tactical, a rare and hard-to-find
Giangregorio, who reports to Miller, said "A long time ago, I realized
that what drives me most is the gratification tat comes from hearing
the customer saying 'well done.' My devotion to and passion for customer
satisfaction is paramount.
"I am thrilled to be joining an executive team that clearly understands
the importance of the customer experience," he added. "The customer
experience is not part of SupplyPro's story. It's the whole story."
During his eight year employment at AMN Healthcare, Giangregorio was
honored with the company's President's Circle Winner in 2008, the VIP
Customer Service Focus award in 2011, and the AMN Healthcare's
Excellence in Leadership award in 2012.
Prior to AMN Healthcare, Giangregorio worked at Hewlett-Packard,
Peregrine Systems and Cardinal Health. At Cardinal Health, he gained
experience in inventory management with the company's Pyxis systems.
While at Peregrine, Giangregorio co-led the global service delivery team
that in 2005 was recognized as achieving "Highest in Customer
Satisfaction" by JD Powers and Associates.
The team also was recognized with the Service & Support Professionals
Association's "World Class" Customer Support Status award.
Giangregorio has a B.S. degree in international business from San Diego
State University and a M.B.A. in administration from California State
University at San Marcos.
SupplyPro specializes in the design and operation of inventory
management systems that provide the efficiency, control and
accountability required to reduce maintenance, repair and operations
(MRO) and indirect materials costs. The company's systems, which are
deployed in over 6,000 facilities in 42 countries, also productivity by
insuring 24/7 supply of crucial and/or frequently used materials at
Founded in 1995, SupplyPro is headquartered in San Diego, and its Sales
& Training Center is located in Cincinnati, OH.
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