Loop announced the global availability of its mobile survey app on
Android that lets organizations poll people in person. Designed for
Android tablets and smartphones in 135 countries and 34 languages, the
new app can be downloaded from Google
Play or www.loopsurvey.com.
With Loop, organizations can survey their audience in person. Unlike
traditional survey methods conducted weeks after the fact, Loop captures
customer reactions in the moment. The business presents the customer
with a mobile device or places it in a visible location. People respond
quickly right on the mobile device in front of them and do not have to
download a separate app, scan a code, or pull out their phone.
"There is something special about data in the moment. We have found
people are 30x more likely to rspond with Loop right after experiencing
a product or service, compared to days later. Businesses crave customer
understanding yet are often stuck with unreliable data from traditional
feedback tools." said Loop Co-Founder & CEO Rajit Marwah.
"Android is a popular mobile platform and growing rapidly around the
world. We heard from many businesses across industries that wanted the
Loop experience on Android."
After downloading the app onto an Android tablet or smartphone, the
business can choose among survey and question templates depending on
their industry or create their own. No website is necessary as
everything is done right on the mobile device. Businesses can run their
mobile survey on device or send it out via a link, email, text, Twitter,
Facebook, or Google+.
As survey responses are received, reports and notifications are sent in
real time to staff. Responses are captured offline even when there is no
internet. All customer data is securely stored in the cloud and synced
across multiple devices. A basic version of the app is free and a Pro
version is $99 a year for more capabilities such as adding a brand's
logo, unlimited responses, and creating more questions.
Since its debut in May 2013, Loop has grown to 20,000+ organizations and
is available globally in 155 countries and 34 languages on Google
Play, the App
Store and www.loopsurvey.com.
Loop is a mobile startup headquartered in San Francisco, California
founded by Michael Liu and Rajit Marwah.
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