Heathrow AOC Ltd, through the AOC Shared Systems Board, has awarded
Rockwell Collins, through
its recent acquisition of ARINC, a five-year contract that will
place the company's latest ARINC vMUSE™
Common Use Passenger Processing System (CUPPS) in all four common-use
terminals at LHR, one of the world's busiest airports.
As part of the agreement, LHR-which has been using the ARINC Multi-User
System Environment (MUSE) platform in terminals 1, 2 and 3 since
1999-will now upgrade those terminals to vMUSE, and install a new vMUSE
system in Terminal 4. The vMUSE implementation will support more than
1,500 common-use workstations and up to 300 dedicated back office
The company's implementation of vMUSE supports the latest CUPPS
standards, offers airlines and airports new efficiencies and savings,
nd by including vMUSE Enterprise, extends CUPPS support to off-site
locations and wireless devices. Scalable for any size airline or
airport, vMUSE is engineered to support emerging technologies including
baggage drop and leading-edge bag management systems.
"As one of the world's busiest airports, Heathrow must utilize the most
effective passenger processing technologies available," said David P.
Wilding, chairman of the AOC Shared Systems Board. "The ARINC system
enables us to meet the needs of our member airlines by improving the
efficiency and flexibility of passenger processing, which ultimately
enables us to provide the best customer service possible."
"We've been working with LHR for many years, and are delighted that the
AOC has decided to renew and expand its relationship with us," said Tony
Chapman, executive director, Heathrow for Rockwell Collins' Information
Management Services business. "As passenger traffic continues to grow,
we remain committed to providing airlines and airports of all sizes with
the most efficient solutions available to meet passenger demands."
Information Management ServicesRockwell Collins'
Information Management Services (IMS) business, formed after Rockwell
Collins acquired ARINC Incorporated in 2013, enables mission-critical
data and voice communications and management throughout the world. The
company's products and services are used in over 100 airports worldwide
to meet the dual challenges of steady growth in the number of air
travelers and ever-increasing security measures. IMS includes airport
communications and information systems designed to ease congestion and
improve airport efficiency via airline agent and passenger-facing
check-in, baggage, boarding and access control solutions; voice and data
communication services; and comprehensive business aviation flight
support services. More information is available at www.rockwellcollins.com/ARINC.
About Rockwell CollinsRockwell Collins is a pioneer in the
development and deployment of innovative communication and aviation
electronic solutions for both commercial and government applications.
Our expertise in flight deck avionics, cabin electronics, mission
communications, simulation and training, and information management
services is delivered by a global workforce, and a service and support
network that crosses more than 150 countries. To find out more, please
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