Kofax® Limited (NASDAQ: KFX) (LSE: KFX), a leading provider
of smart process applications for the business critical First Mile™ of
customer interactions, today announced that HTH
Worldwide (HTH), a technology-based services company serving global
travelers and international health insurance companies has selected a
Kofax solution to capture and process medical claims and supporting
documents via mobile devices. The company is using Kofax
Mobile Capture™ to ensure HTH's mobile app captures images of the
highest quality and compresses them into small file sizes that are more
efficient for transmission and archive purposes. The solution also
improves security for members by not saving captured images directly on
the mobile devices.
"Prior to using Kofax Mobile Capture, we were managing a high volume of
low quality images that were too large, illegible and difficult to
process," said Alex Wood, Managing Director, HTH Worldwide. "Working
with these images was time consuming, costly and became a source of
frustration for both the claims department and our members. ?Kofax's
mobile technology has been tremendous inalleviating those problems and
is enabling our claims department to operate far more efficiently. It's
also making the claims process for our members more convenient, less
time consuming and secure."
HTH estimates it will capture and process tens of thousands of documents
in 2014 through the use of its mobile app. It expects that number to
grow quickly as more members opt for the convenience and security that
comes with transmitting documents via mobile devices.
"HTH's leadership understands that winning in the Age of the Customer
requires conducting business in the way customers prefer," said Grant
Johnson, Chief Marketing Officer at Kofax. "As mobile devices
increasingly become customers' preferred channel, more companies are
turning to Kofax for innovative and smart mobile solutions."
About Kofax Mobile Capture
Kofax Mobile Capture extends Kofax imaging capabilities to smartphones
and tablets. It enables customers to use cameras in those devices to
capture images of documents, photographs and data and then pass that
content to Kofax workflows that manage it into enterprise applications
and repositories. Capturing this information at the Point of
Origination™ from virtually anywhere, and delivering it to enterprise
applications accelerates processes, minimizes latency, speeds
transactions and reduces processing costs for better customer service.
HTH Worldwide is a technology-based services company serving global
travelers and international health insurance companies by creating
convenient access to quality healthcare services around the world. HTH
is based in Radnor, Pennsylvania, and has customers in the U.S., U.K.,
Australia, Canada and the Middle East.
Kofax is a leading provider of smart process applications for the
business critical First Mile of customer interactions. These begin with
an organization's systems of engagement, which generate real time,
information intensive communications from customers, and provide an
essential connection to their systems of record, which are typically
large scale, rigid enterprise applications and repositories not easily
adapted to more contemporary technology. Success in the First Mile can
dramatically improve an organization's customer experience and greatly
reduce operating costs, thus driving increased competitiveness, growth
and profitability. Kofax software and solutions provide a rapid return
on investment to more than 20,000 customers in financial services,
insurance, government, healthcare, business process outsourcing and
other markets. Kofax delivers these through its own sales and service
organization, and a global network of more than 800 authorized partners
in more than 75 countries throughout the Americas, EMEA and Asia
Pacific. For more information, visit kofax.com.
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© 2014 Kofax Limited. Kofax is a registered trademark and First Mile
and Mobile Capture are trademarks of Kofax Limited.
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