Accenture (NYSE:ACN) has delivered a cloud-based program for the City of
Ghent and the Public Center for Social Welfare (OCMW) human resources
departments, creating an innovative digital solution that enhances
training and performance management.
As part of the digitalization program, relevant HR data for 6,000
employees including available training programs and training history
were migrated to the secure public cloud. The new HR system was
implemented in less than one year, on time and within budget.
"As an integral part of their digital IT strategies, cloud can make
Public Services more responsive, more flexible, more scalable and more
cost effective," said Hendrik De Wilde, managing director for
Accenture's Health & Public Service. "As the City of Ghent and OCMW have
demonstrated, cloud is now ready to power the public sector's future
innovations. The maturity of the top cloud solutions creates an
opportunity for public
sector organizations that want to maintain high quality standards."
Accenture leveraged SAP's SuccessFactors to create an integrated,
complimentary system that is cost effective and provides the necessary
flexibility to meet future needs.
As government budgets across Europe coninue to face pressures, digital
agendas help provide an increased focus on service and quality while
enabling higher productivity. City of Ghent and OCMW are taking
advantage of cloud technology to extend services available to its
internal customers while addressing costs.
"Cloud lowers capital investment and yearly operating costs," De Wilde
said. "It really makes a difference in times of already thin budgets
that are under continued pressure."
City of Ghent and OCMW now can be considered as leaders in the way they
interact with their employees. Because the system is web-based and
mobile-enabled, all employees will be able to conduct transactions
anywhere, any time - from home, office or any number of sites in the
city and via smartphones and tablets. The cloud-based system also
increases flexibility for workers looking to balance their personal and
City of Ghent and OCMW's new system is operated by Digipolis, the
private ICT-partner that supports users from the city administrations,
OCMW agencies, police and the city's education system.
"Accenture currently is working on more than many SuccessFactors
projects around the world, helping public sector and other industry
clients improve their HR systems to maximize the performance of their
people," said Vinzenz Kremer, global managing director of SAP Cloud at
Learn more about Accenture's work with governments
and public service agencies around the world and its global program, Delivering
Public Service for the Future.
Accenture is a global management consulting, technology services and
outsourcing company, with approximately 281,000 people serving clients
in more than 120 countries. Combining unparalleled experience,
comprehensive capabilities across all industries and business functions,
and extensive research on the world's most successful companies,
Accenture collaborates with clients to help them become high-performance
businesses and governments. The company generated net revenues of
US$28.6 billion for the fiscal year ended Aug. 31, 2013. Its home page
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