Inc. (NASDAQ: FISV), a leading global provider of financial services
technology solutions, today announced that Bangkok Bank Public Company
Limited, the largest bank in Thailand with more than 17 million customer
accounts, has upgraded its mobile banking, alerting and payments
platform to Mobiliti Edge™ from Fiserv. With Mobiliti Edge, Bangkok Bank
customers will be able to securely access their financial information
and conduct transactions via their choice of mobile web and downloadable
applications for Android™, iPhone®, BlackBerry®
The bank upgraded to Mobiliti Edge, which is designed for use in
international markets, from a Fiserv-supported solution that was
initially launched in 2009.
As part of the upgrade, the bank has enabled secure on-device
activation, allowing users to complete most of their activation process
for mobile banking directly from their smartphones, ensuring the service
is accessible to the bank's broad customer base and not only to online
banking users. Customers can check balances, review transaction history,
locate ATMs and branches, transfer funds, pay people and bills, and top
up prepaid accounts in both English and Thai languages.
"Delivering feature-rich mobile banking and payment services that are
easy for consumers to access and use is a strategic priority for Bangkok
Bank," said Chartsiri Sophonpanich, President, Bangkok Bank. "The mobile
channel is evolving at an astounding pace in Thailand and elsewhere in
Asia. We are deploying a reliable platform that can expand to support
more users and more services, so we can effectively address the
anticipated growth and changes the mobile channel will bring to our
bank. We are committed to delivering a mobile banking product which
provides an excellent customer experience; i.e. which is easy to use,
rich in functionality, fast, available and secure."
Analysts predict significant growth in mobile banking and payments
globally, with the most significant impacts occurring in Asia. For
example, consulting firm Value Partners predicts in a report titled
"Mobile Financial Services: A Competitive (and Fragmented) Landscape,"
that by 2015 mobile banking will grow to 167.6 million users globally,
and mobile payments to more than one billion transactions valued at
"The mobile financial services landscape is growing, and is distinct in
every country," said Nick Wilde, senior vice president, Asia
Pacific, Fiserv. "Bangkok Bank, one of Southeast Asia's leading banks,
has worked collaboratively with Fiserv to deliver services that meet the
specific needs of the bank's unique customer base."
Available in licensed or hosted versions, Mobiliti™ from Fiserv is the
industry's most complete mobile banking and payments solution. Mobiliti
currently supports mobile financial services for nearly 1,800 financial
institutions and millions of consumers in North America, Asia, the
Pacific, the Middle East and Europe. For information, visit www.fiserv.com/mobile.
In addition to Mobiliti, Bangkok Bank uses Corillian Online®
from Fiserv to power its online banking services for both consumer and
business users. Bangkok Bank plans to add incremental functionality to
its mobile banking platform in the coming months.
Fiserv, Inc. (NASDAQ: FISV) is a leading global technology provider
serving the financial services industry, driving innovation in payments,
processing services, risk and compliance, customer and channel
management, and business insights and optimization. For more
information, visit www.fiserv.com.
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