Yardi announced today that Moss & Company has improved resident
screening, energy billing and management, and resident services at its
multifamily rental properties with products from the Yardi Multifamily
Suite™ that are integrated with the entire Yardi Voyager® leasing
Moss & Company adopted Yardi
Resident Screening™, an online resident screening system, to replace
a paper-based screening system. "We place resident information into
Voyager more efficiently, as we no longer have a third party involved in
the screening or paperwork floating around. Resident Screening gives us
confidence that we're maintaining confidential information, and the
quick return of information on prospects saves us the extra step of
reentering the information in Voyager," said Henriette Saffron, vice
president and chief financial officer for Moss & Company.
Payment Processing™ sharply reduced the time Moss & Company spent
processing rent payments by converting paper checks into electronic
payments in Yardi Voyager. "Payment Processing has saved us a tremendous
amount of work," Saffron said. "We process up to 12,000 resident rent
checks each month, and the old-fashioned way of endorsing them and
taking them to the bank and making copies has been eliminated. The funds
download to the bank immediately and are available the next day. Our
residents are very receptive to this payment method and it's a huge
selling point with potential clients whose properties we want to manage.
There's also instantaneous, automatic posting to the resident ledger,
saving time as well as eliminating human error from incorrect input.
It's an amazing advantage for us."
Moss & Company has gained additional improvements in revenue collection
and process efficiency since rolling out Yardi Energy Solutions™, an
automated utility billing and energy management solution, in 2013. Yardi
Energy Solutions includes submetering and ratio utility billing systems,
vacant cost recovery, cost and consumption analytics, and online payment
processing. "Energy Solutions has been a tremendous help in improving
our utility cost collections," Saffron said. "We have received positive
feedback from residents to converging utility charges with their rent
payments, and having all charges on their rent invoices has really made
us more efficient in collecting utility payments from them."
About Moss & Company
Moss & Company, based in Sherman Oaks, Calif., manages more than 7,000
units of multifamily properties in communities ranging from seven to 704
units, along with a commercial property portfolio of shopping centers,
office buildings and storage facilities. For more information, visit www.mosscompany.com.
Now in its fourth decade, Yardi® is committed to the design,
development and support of software for real estate investment
management and property management. With the Yardi Multifamily Suite™,
Yardi Commercial Suite™, Yardi Investment Suite™ and
Yardi Orion™ Business Intelligence, the Yardi Voyager® platform
is a complete real estate management solution. It includes operations,
accounting and ancillary processes and services with portfolio-wide
business intelligence and platform-wide mobility. Yardi is based in
Santa Barbara, Calif., and serves clients worldwide from offices in
North America, Asia, Australia, Europe and the Middle East. For more
information, visit www.yardi.com.
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