a leading global customer care provider, today announced it is opening a
new contact center in Las Vegas. This is the company's second facility
in the region and will add over 200 jobs to the Clark County economy. To
celebrate the event, Sitel is hosting a ribbon-cutting ceremony at 2:00
p.m. PST on January 23, 2014. Local officials and Sitel executives are
expected to be in attendance.
"This new center is a reflection of the significant growth that Sitel is
experiencing throughout its business operation," said Bert Quintana,
president and chief executive officer of Sitel. "We have found the Las
Vegas area to be an ideal business location. Area officials are
supportive and the employees are dedicated to providing exceptional
customer service. We're delighted to open our second facility in the
area and look forward to many more years of contributing to the
economies of Las Vegas and Clark County."
Reception and opening remarks
Closing remarks - Bert Quintana, CEO of Sitel
Thursday, January 23, 2014 at 2:00 p.m.
Remarks/Interview with Sitel executives
As caring for customers becomes the differentiator that drives consumer
spend, Sitel is advancing its position as a world leader in outsourced
customer care innovation. With over 28 years of industry experience,
Sitel's 58,000 employees support clients with CRM contact center
services that provide predictable and measurable Return on their
Customer Investment by building customer loyalty, increasing sales and
improving efficiency. Sitel's global solutions include customer
acquisition, customer care, technical support and social media programs.
Support operations span from home based agents to 110+ domestic,
nearshore and offshore centers in 23 countries across North America,
South America, Europe, Africa and Asia Pacific. Sitel manages client
programs on behalf of some of the best known brands in the world in 40
languages. Sitel is privately held and majority owned by Canadian
diversified company, Onex Corporation. For more information, please
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