Recognizing the complexity and difficulty of their jobs, Acrometis has
launched a "Year of the Adjuster" salute to workers' compensation
"Comp adjusters handle more complicated claims with more bills, more
deadlines, more potential penalties, and have more people involved in
the claim than other insurance adjusters," said Acrometis CEO P. Kevin
Kilroy. "They are critical assets to their companies. In reality, they
are the determining factor between the financial success and failure of
Results of Acrometis' survey (captured in an downloadable
info graphic) of workers' compensation adjusters found they average
130 open cases, with 20 bills from six different providers, plus 20
supporting documents per claim. Also, they must stay current on 7,800
Current Procedural Terminology (CPT) codes and 13,000 International
Classification of Diseases (ICD-9) codes, soon to be 68,000 ICD-10 codes.
"'The Year of the Adjuster' focuses on the complexity of the job and the
unmatched skills and knowledge it requires," Kilroy said. "We'll feature
exemplary adjusters in our WCInsights
blog each month, culminating in an 'Adjuster of the Year' award." All
stakeholders, including adjusters themselves, are encouraged to nominate
a star adjuster at http://wcinsights.com/yota/.
WCInsights also offers a forum
for adjusters to share how they handle tough cases, seek suggestions
from others in the field, and discuss services and technologies that
helped them solve problems.
Ideally, technology removes mundane tasks so adjusters can focus on
areas that require human expertise. "The more time adjusters spend
working claims instead of getting tied up in routine tasks, the faster
claims get closed," Kilroy added.
More than half of adjusters Acrometis surveyed would use that extra time
to update those involved in the case and to reassure injured workers.
Most adjusters said the best parts of their job are helping people get
back to work and saving employers from paying something that is not due.
About Acrometis LLC
Acrometis offers the most complete and automated claim processing
platform designed specifically for the workers' compensation industry.
Acrometis' CLAIMExpert® is a rules-based claim processing
platform that deterministically routes claims documents and bills,
allowing for meaningful changes to the claims processing environment
that in turn leads to maximized cost savings, efficiency, and
productivity gains over the lifecycle of a claim. For more information
about Acrometis and the CLAIMExpert platform, please visit www.acrometis.com,
its blog (http://wcinsights.com/)
or call 855.282.1476.
Info graphic link: http://www.acrometis.com/wp-content/uploads/2014/01/Acrometis_Orig-01.png
Editor Note: This info graphic may be published without attention
permission; please credit Acrometis (include its url www.acrometis.com,
Photos/Multimedia Gallery Available: http://www.businesswire.com/multimedia/home/20140115005266/en/
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