Solutions, the trusted leader in Enterprise Cloud Transformation and
a Salesforce Platinum Cloud Alliance Partner, announced today a
worldwide strategic partnership to help extend the value of enterprise
solutions for companies that sell, service and support smart, connected
machines and equipment.
Acumen Solutions' world-class consulting services, together with the
power of the ThingWorx rapid development platform, helps customers
deliver end-to-end connected solutions that leverage machine data to
enhance service and support business processes. The result is simplified
development and deployment, resulting in faster time to market, while
helping organizations realize dramatic improvements in productivity and
profitability through innovations in business and technology.
"Our partnership with ThingWorx combines the benefits of remote service
management and a scalable, robust application development platform, with
our deep experience with salesforce.com Service Cloud and field service
management," stated Tom Bullotta, Managing Director, Global Services at
Acumen Solutions. "Companies that take advantage of our combined
solution experience improved service efficiency, increased equipment
uptime and performance, and improved customer satisfaction and loyalty.
Additionally, this solution provides companies the foundation for
leveraging the inputs and insights from an increasingly connected world."
ThingWorx provides core capabilities around remote monitoring and
service management for connected devices and equipment. These
capabilities, combined wth Acumen Solutions' implementation and
integration expertise, reduces the costs and risks associated with
delivering solutions that integrate remote machines into core CRM
processes. Key solution capabilities include machine generated service
tickets, alerts and notifications, automated field technician dispatch,
registration of connected devices, machine activity integration into
enterprise collaboration, as well as automated consumables replenishment
with real-time data from connected devices.
"We are pleased to partner with Acumen Solutions, a certified
salesforce.com Platinum partner," said Russ Fadel, CEO of ThingWorx. "As
the number of smart devices grows from 1 Billion to 50 Billion, prebuilt
Enterprise CRM-ThingWorx integration simplifies our mutual customers'
ability to rapidly deploy innovative connected solutions, creating a
competitive advantage. We look forward to a mutually beneficial and
long-term partnership with Acumen Solutions."
About Acumen Solutions
Acumen Solutions is the trusted leader in Enterprise Cloud
Transformation, helping organizations realize dramatic improvements in
productivity and profitability through innovations in business and
technology. A Salesforce Cloud Alliance Platinum partner serving
worldwide clients, Acumen Solutions has successfully delivered 500+
salesforce.com implementations at industry-leading organizations like
Charles Schwab, Comcast, GSA, HHS, McKesson, and Time Warner Cable.
Industry and government leaders rely on our global consultants to
deliver cloud solutions that yield exceptional results. We apply this
same focus on results to our unparalleled social responsibility program,
generating sustainable impact across our local communities. For more
information, please visit our website at www.acumensolutions.com
or follow us on Twitter at @AcumenSolutions.
ThingWorx™ provides the first platform designed to efficiently build and
run the applications of today's connected world. ThingWorx's model-based
design and search-based intelligence reduces application development
efforts by 10X, minimizing cost, risk and time to market. The ThingWorx
platform combines the key functionality of Web 2.0, search, and social
collaboration, and applies it to the world of "things," including
connected products, machines, sensors, and industrial equipment.
Businesses use the ThingWorx platform to rapidly deliver innovative
applications and connected solutions across markets ranging from
manufacturing, energy, and food, to Machine-to-Machine (M2M) remote
monitoring and service, as well as in emerging Internet of Things
applications, including smart cities, smart grid, agriculture, and
transportation. For more information, please visit our website at www.thingworx.com
and our blog at www.thingworx.com/blog
or follow us on Twitter at @ThingWorx.
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