EPIC Technologies today announced that it had won all five individual
service category awards in its revenue size class in the 2013 Service
Excellence Awards (SEAs) for Electronics Manufacturing Services (EMS)
providers. The awards program was sponsored by Circuits Assembly
magazine and recognized EMS companies that received the highest customer
service ratings as judged by their own customers. The ceremony was held
on Feb. 19, at the IPC APEX Expo in San Diego, California.
The Company received awards for Responsiveness, Dependability/Timely
Delivery, Manufacturing Quality, Technology and Value in the category
for EMS companies with revenues between $101 million to $500 million.
Ovr the prior four years, EPIC has either won the overall award or
swept all five of the individual service categories.
"We continue to build a culture of quality at EPIC and I am very proud
of our team. The team focuses on customers with challenging projects
which include high mix and variable demand. Achieving these levels of
customer satisfaction for five years in a row is a tribute to our team's
dedication and success in supporting our customers' needs," said
Bhawnesh Mathur, EPIC's CEO.
EPIC Technologies, LLC is a premier specialty electronics engineering
and manufacturing company in the high-mix, low-to-medium volume segment
of the EMS industry. EPIC's services consist primarily of the
manufacture of complex printed circuit board assemblies and complete
systems integration. EPIC provides turnkey services including board
layout, test development, prototype testing, printed circuit board
assembly, and box build to customers in the medical, energy,
communications, industrial equipment and automotive markets.
Contributing to EPIC's success has been the Company's robust quality
operating system, supply chain management, and adherence to lean
manufacturing principles. The Company has manufacturing plants in
Norwalk and Mason, Ohio; El Paso, Texas; Juarez, Mexico; and Timisora,
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