xMatters, inc., the relevance engine company, today announced the
acquisition of Bamboo™, a leading industry mobile incident management
application developed by professional services firm Deloitte Australia.
Deloitte introduced Bamboo in 2011 as a "mobile-first" incident
management technology, revolutionizing how workplace disasters and
crises are handled with its innovative mobile technology.
Bamboo publishes incident management plans, procedures and actions to an
individual's smartphone in a practical and friendly way. When a plan or
procedure is added or changed, Bamboo automatically updates only the
affected users based on their role and other criteria. This means that
even when a network fails, users can still access the latest critical
information and response plans.
Bamboo's ability to publish incident management procedures to
smartphones for offline access complements xMatters' existing mass
notification applications which are based on relevance engine
technology. xMatters' relevance engines are the next generation of
emergency mass notification systems which provide relevant alerts, tasks
and actions to employees, citizens, management, press, customers and
anyone affected by a serious business-impacting event. The combination
of these technologies provides clients with the ability to respond
faster, optimize employee safety and restore services faster than ever
"To effectively harness the power of mobile, personal devices in the
workplace you must plan for a loss in connectivity when crisis strikes,"
said Troy McAlpin, CEO of xMatters. "Many mass notification vendors
assume that a network will be available and as we know, that's not
always the case. Bamboo is the only mobile-first incident management
application built from the ground up by industry experts from Deloitte.
Combining Bamboo with our next generation mass notification system
reduces the risk of business interruption, optimizes employee safet and
lowers the cost of business response."
The need for these types of enhanced solutions was evident during the
recent events of Hurricane Sandy, where mobile connections were not
reliable and personnel were missing task lists, mobile access to plans
and the ability to communicate rapidly. With Bamboo, personnel have
plans and tasks pushed in advance to their devices. Employees can record
tasks, send out "help me" SOS signals, build and communicate with teams
close to them using Location Based Services (e.g. GPS location) and
follow plans and tasks all from their mobile devices with or without
"After assisting several clients through events ranging from natural
disasters to civil unrest we have concluded that organizations must
supply their response teams and incident management teams with
information they need with or without an active communication network,"
said Doug Peete, VP Product Management, xMatters. "Our customers will be
able to utilize this technology with their existing planning system from
leaders such as Fusion Risk Management™, Kingsbridge™ and Clearview™."
Bamboo's mobile incident management feature set includes:
Bamboo is now publicly available through xMatters as of today, February
13, 2013. xMatters announced it will support mass notification vendors
with the Bamboo suite in addition to the xMatters mass notification
system. Vendors supported will include xMatters, Send Word Now™, Mir3™,
Everbridge™ and Sungard™. For more information, visit www.xmatters.com/bamboo.
About xMatters, inc.
xMatters builds relevance engines that connect people with what they
need to know at exactly the right moment - so they can take immediate
action. Our relevance engines work with existing enterprise
applications, technologies and processes to help businesses run faster
and smarter. More than 1000 global firms use xMatters to make their
products and services more valuable, both internally and to their
customers and shareholders. Founded in 2000 as AlarmPoint Systems,
xMatters is headquartered in San Ramon, CA with European operations
based in London. More information is available at www.xMatters.com
or 1-877-xMATTRS or +44 (0) 1483 722 001 UK.
Follow us - http://twitter.com/#!/xMatters_inc,
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