a market-leader in cloud-based intelligent sales
automation solutions, today announced that its integrated dialer,
Leads360 Dial-IQTM, has been named a 2012 CUSTOMER
Magazine 'Product of the Year' award winner for a second consecutive
year. Dial-IQ sets the industry standard for intelligent and integrated
outbound, inbound and multi-line dialing, helping to improve sales lead
conversion by 77 percent.1
Leads360 added Dial-IQ to its suite of sales solutions in 2011 to meet
customer and market demand for integrated dialing. Blending the
company's sophisticated approach to sales automation with a dialer was
met with great excitement and acceptance by customers, with more than 40
percent of Leads360's customer base now utilizing Dial-IQ.
"We're honored that our intelligent dialer has received the 'Product of
the Year' award," said John Reese, Leads360 vice president of marketing.
"This award and the product adoption we've seen validate the tireless
efforts of our staff in developing an outstanding solution inspired by
customer and market needs. Leads360 Dial-IQ paired with our intelligent
sales automation solution, LeadManagerTM, has proven to be a
real game-changer for organizations who utilize inside sales teams in
their selling model."
Leads360 enables sales organizations to effectively manage prospective
buyers from lead to close, with systematic phone, email and text
messaging follow up that is guided by proven-to-convert industry best
practices. Leads360's sales automation solution and integrated dialer,
Dial-IQ, focus on three core principles critical to improving lead
conversion - improved speed-to-contact, greater selling discipline and
increased sales team productivity. The solution also helps ensure that
inquiring buyers get a fast response from sellers, contributing to a
better customer experience.
"Leads360 was selected to receive a 2012 'Product of the Year'
award for its achievement in advancing customer experience management
technologies," said Rich
Tehrani, CEO, TMC. "Dial-IQ has demonstrated excellnce and
ROI for the companies that use it."
The 15th Annual 'Product of the Year' Award winners
are published in the January/February 2013 issue of CUSTOMER
For more information about the CUSTOMER 2012 Product of the Year
Awards or any of the TMC media properties, please visit www.tmcnet.com.
Leads360 is a market leading provider of cloud-based intelligent sales
automation solutions that drive more effective and efficient sales
processes and improved conversion rates. With unmatched expertise, drawn
from a dedication to helping more than 5,000 clients automate and
improve their lead response and selling processes, Leads360 has become
the platform of choice for organizations focused on improving customer
acquisition practices and business performance. Leads360 is a privately
held company, recently recognized as one of the fastest growing
companies in North America by Deloitte. Please visit www.Leads360.com
for more information.
TMC's CUSTOMER Magazine
CUSTOMER magazine premiered in September 2012 and is the
industry's new, definitive source for news, product information and
strategies for communications that engage customers and potential
customers. Each issue of CUSTOMER includes news and insights on
the latest developments in agent training, analytics, ERP, IVR, social
CRM solutions, mobile apps, workforce management and more. Please visit www.customerzone360.com
for more information.
TMC is a global, integrated media company that helps clients build
communities in print, in person and online. TMC publishes multiple
magazines including CUSTOMER,
Evolution and Cloud
Computing. NFVZone is read by more than 1.5 million unique
visitors each month, and is the leading source of news and articles for
the communications and technology industries. TMC is also the producer
the world's leading B2B communications event, as well as industry
events: M2M Evolution; Cloud4SMB Expo; DevCon5; HTML5
Summit; Super Wi-Fi Summit, CVx; AstriCon; StartupCamp;
and more. Visit TMC
Events for a complete listing and further information.
For more information about TMC, visit www.tmcnet.com.
Boosts Conversion Rates by 77%, Leads360 research, 2011.
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