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[February 01, 2013]
Rostrvm Solutions recognised by ISO Quality award
(M2 PressWIRE Via Acquire Media NewsEdge) Contact centre software provider Rostrvm Solutions has been awarded BS EN ISO 9001:2008 and the TickIT Guide Version 5.5 for the design, development, testing, installation, support and maintenance of software products, applications and professional services.
Lindsay Brown, a Director at Rostrvm Solutions, says, "Contact centres are the ultimate 'people-driven business' and Rostrvm knows how much quality of service matters. We have recently passed the 3 yearly audit for our own ISO Quality Standards, covering all aspects of our product development and delivery." Rostrvm's products operate across different IT and telephony systems; are robust, functional, flexible and future-proof. They are available in many different packages to make contact centres and desktop IT operate efficiently and profitably.
Product support provided by Rostrvm has been rated by its long-standing customers as 'second to none'.
Lindsay adds, "Contact centres are increasingly more complex but that doesn't mean that the software they use has to be ... Rostrvm engineers are experts in doing the difficult bits, to provide simple solutions to our customers. We know what we are doing and can often save customers time and money, whether it's inbound, outbound, multi-channel, desktop optimisation or performance management." Rostrvm enjoys long-term relationships with its clients, provides a quality service at the right cost - and its technology will extend the life of your existing infrastructure.
For further information on these and other solutions, please contact Rostrvm Solutions on 0800 6122 192 or visit its new-look website at www.rostrvm.com Ends About Rostrvm Solutions www.rostrvm.com Rostrvm Solutions Limited is an innovative UK-based company that designs, develops and supports customer service hub software for the contact centre and back office.
We have been implementing customer contact solutions for nearly 30 years. In that time we have seen the contact centre's role expand to accommodate ever increasing customer service expectations.
Our flexible, robust applications allow our customers to work profitably, productively, efficiently and with accountability.
Visit rostrvm.com to learn more about our products, services and customers.
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