ChannelAdvisor, a leading provider of cloud-based e-commerce
solutions that enable retailers and manufacturers to increase global
sales, today announced that it has been named a 2013 Stevie®
Awards finalist for Customer Service Department of the Year in the
Computer Software category. The Stevie® Awards Customer Service
Department categories recognize notable accomplishments and substantial
improvements in the field of Customer Service. ChannelAdvisor is
recognized as a finalist for its advancements in customer satisfaction
and issue resolution.
"We are thrilled to be a finalist for this award based on our work to
improve the ChannelAdvisor support experience," said ChannelAdvisor
Director of Customer Success Greg Ives. "Everything we do, we do for our
customers. Decreasing response times and improving issue resolution is
not an easy task, but our team is focused on delivering an exemplary
customer experience. We are continuously striving toward new and
innovative ways to optimize our systems and processes."
The Stevie® Awards programs, initiated in 2002, have been conferred for
achievement in business to organizations and individuals in more than 60
nations. Finalists for this year's Sales & Customer Service awards were
determined by the average scores of 120 professionals worldwide, acting
as preliminary judges for over 70categories, with entries ranging from
contact center professional achievement to Sales Department of the Year.
The award results will be announced at a gala banquet on Monday,
February 25, 2013 at the Paris Hotel in Las Vegas, Nevada.
As a finalist for the Customer Service Department of the Year Award,
ChannelAdvisor is automatically included in voting for the 2013 edition
of the People's Choice Stevie Awards for Favorite Customer Service. The
general public can vote for ChannelAdvisor as their favorite provider of
customer service now through February 8 at http://www.stevieawards.com/Service.peopleschoice/default.cfm,
using the Short Code F207U.
For more information about ChannelAdvisor, including its Customer
Service department, please visit http://www.channeladvisor.com/.
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ChannelAdvisor is a leading provider of cloud-based e-commerce solutions
that enable retailers and manufacturers to integrate, manage and
optimize their merchandise sales across hundreds of online channels
including Amazon, Google, eBay, Facebook and more. Through automation,
analytics and optimization, ChannelAdvisor customers can leverage a
single inventory feed to more efficiently list and advertise products
online, and connect with shoppers to increase sales. Billions of dollars
in merchandise value are driven through ChannelAdvisor's platform every
year, and thousands of customers use ChannelAdvisor's solutions to help
grow their businesses. For more information, visit www.channeladvisor.com.
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