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[January 25, 2013]
RCA and Broadview Networks to Partner on Hosted Communications Service
Jan 25, 2013 (Close-Up Media via COMTEX) -- Broadview Networks, a provider of hosted voice, data and cloud computing solutions, has joined with RCA to roll out a new hosted communications service specifically designed for small and home-based businesses.
In a release, the Company noted that the RCA IP Phone Service is powered by Broadview Networks. The new service was designed to provide small companies with next-generation phones and features to optimize their businesses' performance.
"Our bundle of IP phones and broadband phone service will afford small businesses a far more powerful way to communicate with their customers and coworkers while bringing real cost savings to the bottom line," said President of Telefield North America Dwight Sakuma, a licensor of the RCA brand. "Teaming up with Broadview Networks, an IP service provider, allows us to differentiate the RCA telephone, while making the whole process of getting up and running simple and easy. This provides our retail partners with a unique selling proposition." "With over 100,000 users of our cloud-based phone service, RCA IP Phone Service customers will benefit from Broadview's expertise in designing and operating enterprise-grade, but easy-to-use, phone systems and service," said Broadview Networks' President and Chief Executive Officer Michael Robinson. "We are proud to have been selected by RCA to provide their new hosted IP phone service nationwide." The system is customizable and scalable.
Included in the monthly service are a digital receptionist, customizable voicemail, voicemail delivery over e-mail, music on hold, call transfer and caller ID with name.
Users can make changes to their system preferences via a self-management website, and features like cell phone twinning ensure that employees will never miss a call.
"This new service gives small businesses the features needed to meet their business objectives," said Broadview's Chief Operating Officer Brian Crotty. "With cutting-edge features like web-enabled voicemail, as well as traditional ones like call transfer and music on hold, employees and their managers will have new tools to manage their business and connect with customers. Broadview is proud to provide large business features not traditionally available to small businesses at an affordable cost. Long distance to the U.S. and Canada is included and backed by our customer satisfaction guarantee." Features: -Digital IP phones -Broadview's cloud-based phone service -Unlimited long distance to the U.S. and Canada -Web-enabled voicemail -Direct dialing to extensions -Music on hold -Call transfer -Digital receptionist (auto attendant) -Call groups -Full-duplex speakerphone -"Do not disturb" option -VIP ringtones -3-way call conferencing -Call forwarding -Caller ID with name -Disaster avoidance features The RCA IP Business Phone Service is initially available in 300 OfficeMax stores.
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