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[January 20, 2013]
Internet's real service provider
Jan 20, 2013 (The Australian Financial Review - ABIX via COMTEX) -- Australian-listed iiNet is the nation's third-largest ISP, with an enterprise value in excess of $A1bn. Its shares gained 60 per cent in 2012, while the S&P/ASX 200 increased by just 15 per cent. Good customer service has always been a priority for iiNet, which was founded by MD Michael Malone after graduating from university in 1993. Significantly, rival telcos Telstra and Singtel Optus are also increasing their focus on customer service, although Malone notes that people tend to remember poor customer experiences.
Publication Date: 21 January 2013 IINET LIMITED - ASX IIN TELSTRA CORPORATION LIMITED - ASX TLS SINGTEL OPTUS PTY LTD SINGAPORE TELECOMMUNICATIONS LIMITED - ASX SGT TPG TELECOM LIMITED - ASX TPM ADAM INTERNET PTY LTD UNIVERSITY OF WESTERN AUSTRALIA QANTAS AIRWAYS LIMITED - ASX QAN JETSTAR AIRLINES PTY LTD TELECOMMUNICATIONS INDUSTRY OMBUDSMAN LIMITED AAPT LIMITED TELECOM CORPORATION OF NEW ZEALAND LIMITED - ASX TEL TRANSACT (AUSTRALIA) PTY LTD INTERNODE SYSTEMS PTY LTD OZEMAIL LIMITED STANDARD AND POOR'S ASX 200 INDEX HIGH COURT OF AUSTRALIA AZURE CAPITAL PTY LTD LEIGHTON HOLDINGS LIMITED - ASX LEI
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