a global leader in B2B
cloud services, today announced the launch of its new IntelliBuzz
social media monitoring service. The IntelliBuzz service helps
organizations listen, engage, measure and optimize interactions across
multiple social platforms to develop a better understanding of customers
and markets, integrate a social
CRM channel and align social strategies with overall business
"Today's businesses cannot choose whether or not to engage in social
media," said Frank E. Paterno, VP of Marketing at Intelliverse.
"Customers are expressing both joy and frustration socially. Companies
that aren't listening and choose not to participate in these
conversations will quickly become obolete."
The IntelliBuzz service can help companies in the following areas:
Service & Sales
Human Resources / Legal
Intelliverse is a global cloud services company specializing in
solutions that help businesses and customers connect. With solutions
that address all areas of business communications, including social
media, lead qualification / appointment setting, online file
collaboration, and cloud telephony, Intelliverse has been delivering
reliable, scalable and flexible services for close to three decades. By
constantly exploring innovative technologies, Intelliverse continues to
stay relevant and focused on its customers. For more information, visit http://www.intelliverse.com.
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