Software (Nasdaq: ULTI), a leading cloud provider of people
management solutions, announced today that Pep Boys, the leading
automotive aftermarket service and retail chain in the U.S., has
significantly improved its people management processes and achieved
overall business results with Ultimate Software's UltiPro.
With nearly 20,000 employees in over 730 locations across the U.S. and
Puerto Rico, executive management for Pep
Boys determined that the company needed to
transform its HR operations - which meant replacing the outdated
mainframe system it previously used with completely new cloud-based HCM
technology. Pep Boys chose Ultimate's UltiPro solution and went live in
Since deploying UltiPro,
Pep Boys has addressed a range of critical HR challenges that many
industries, particularly retail, face such as:
"Especially for larger businesses like ours, managing people-related
activities is a big portion of day-to-day operations, and a considerable
focus is given to how our HCM resources impact the overall budget," said
Mark Buzby, HRIS and payroll director at Pep Boys. "Ultimate's
technology is a huge advantage for our business -
elevating the efficiency of our HR and payroll processes for managers
and employees, helping our dispersed teams work smarter and collaborate
more effectively, and delivering results that have impacted the entire
Retail businesses frequently experience a higher-than-average turnover -
real-time data is critical to staying on top of workforce changes,
as well as managing new hire and terminations with speed and precision.
Retailers' needs include handling complex compensation, such as bonuses
and commissions, and seamlessly integrating with third-party
point-of-sale systems in locations that are often located around the
world. With such a diverse workforce to handle, HR and payroll
professionals in the retail industry must deploy the right technology in
order to solve critical business problems.
"UltiPro makes my life easier because employees can make changes
independently from store or home, and redundant data entry for managers
or administrators has been eliminated. The accuracy of our information,
our ability to immediately access meaningful metrics, and the speed of
delivery has significantly improved," Buzby added. "Personally, my
favorite thing about UltiPro is that we can calculate payroll in 15
minutes for our 20,000-person workforce - a fraction of
the time it took with our previous provider. This level of business
efficiency has been a huge win for our company."
Time savings has been an additional benefit because UltiPro provides Pep
Boys' employees with 24-7 access to their information, including payroll
details, year-to-date pay summaries, tax-withholding information, and
more. Rather than printing checks or payroll advices, employees can view
their individual information online and handle a range of transactions
that previously involved emailing, faxing, and using a tremendous amount
"Since we rolled out the UltiPro
portal, the savings in paper usage and mailings alone has been
significant," said Buzby. "We've stopped printing and mailing hundreds
of thousands of pieces of paper each year, which certainly has made an
impact on our bottom line."
With UltiPro as the primary hub for workforce information, Pep Boys'
employees can use UltiPro for snapshots of their compensation history,
benefits coverage, and job details.
"Now that our employees are able to make changes on their own and access
what they need when they need it, HR is getting out of tactical
responsibilities and moving to a more strategic focus, and the response
from store employees has been overwhelmingly positive," said Buzby.
"UltiPro is innovative technology that has taken us into the future."
"Ultimate Software has years of experience and success with many
retailers of all sizes, and we have a proven understanding and insight
in how businesses like Pep Boys work to increase the efficiency and
effectiveness of their HCM operations," said Greg Swick, chief sales
officer at Ultimate Software. "Pep Boys understands how cloud-based
HCM technology can help companies adapt to complex and evolving
business needs, and we are pleased that UltiPro is supporting this
successful retail organization by delivering tangible business results."
About Ultimate Software
Ultimate is a leading
SaaS provider of people management solutions, with more than 8
million people records in the cloud. Built on the belief that people are
the most important ingredient of any business, Ultimate's award-winning
UltiPro delivers HR, payroll, and talent management solutions that
seamlessly connect people with the information and resources they need
to work more effectively. Founded in 1990, the company is headquartered
in Weston, Florida, and has more than 1,600 professionals focused on
developing the highest quality solutions and services. In 2012, Ultimate
was ranked #25 on FORTUNE'S "100 Best Companies to Work For" list.
Ultimate has more than 2,300 customers with employees in 115 countries,
including Adobe Systems Incorporated, Culligan International, Major
League Baseball, The New York Yankees Baseball Team, Pep Boys, and Texas
Roadhouse. More information on Ultimate's products and services for
people management can be found at www.ultimatesoftware.com.
UltiPro is a registered trademark of The Ultimate Software Group, Inc.
All other trademarks referenced are the property of their respective
Follow Ultimate Software on Twitter: www.twitter.com/UltimateHCM
Follow Ultimate Software on LinkedIn: http://linkd.in/UltimateHCM
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