Messagemind, the leading enterprise social network intelligence company,
today unveiled its new platform designed to identify, consolidate and
monetize the collective social intelligence of an entire organization.
The Messagemind platform silently and securely listens to the natural
actions that occur within organizations, including scheduled meetings
and emails authored and read, use of CRM systems, customer service tools
and other applications.
Messagemind's new platform extracts data and cross-references it against
both internal and external sources, resulting in centralized, accurate
and streamlined social information center. Thus, business executives are
able to locate the most business-critical connections in one portal and
effectively leverage relationships.
The platform incorporates specialized solutions, each addressing a
specific area of enterprise social intelligence. RelationshipMind is an
enterprise relationship navigator, identifying internal and external
social connections and rating the strength and closeness of those
professional relationships. RelationshipSync is the universal contact
management system. The tool controls the listening function of the
platform and has the capability to create accurate contact profiles.
ExpertMind locates subject matter experts within and outside the
enterprise by understanding what tey do and who they most often
interact with. Each solution can operate separately or together to map
internal and external social connections.
"Our platform is unique in the way it's able to capture and combine an
organization's collective internal and external social intelligence,
while meeting enhanced privacy requirements of global enterprises," said
Manish Sood, CEO and Co-Founder of Messagemind. "The goal is to help
companies and their employees identify the right connections so that as
a result, they're able to work smarter, perform better and reach success
Platform Solutions Overview:
RelationshipMind: Provides visibility into the collective
relationships that people inside and outside of the organization have.
The solutions also rates relationships according to relative strength.
It discovers relationships based on the collective social activity of
the enterprise, which is typically hidden in the multitude of enterprise
systems and repositories like email messaging, address books, calendars,
CRM activity, customer service systems, documents, etc.
RelationshipSync: Serves as a universal contact management
solution for enterprises. The technology collects, corrects,
de-duplicates, enhances and consolidates all contact profiles within the
organization's email servers, myriad databases and applications.
RelationshipSync syncs all contacts with CRM, ERP and other knowledge
management systems, so that these systems always up-to-date with fast
changing contact data records.
ExpertMind: Locates hidden subject matter experts, thought
leaders and key influencers. ExpertMind dynamically learns an entire
organization's knowledge network and allows users to locate the people
who have the expertise and skills sought after. ExpertMind works like a
talent scout, helping companies find and leverage existing resources and
their professional networks.
Serving a growing list of global 2000 enterprises, Messagemind is a
corporate social intelligence company that provides cutting-edge
technology solutions for companies and executives. Messagemind allows
companies to tap their entire relationship network and cut through the
noise, enhancing performance, increasing access to critical resources
and saving time For more information please visit www.messagemind.com.
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