Things are looking up for the trucking industry. The American Trucking
Associations anticipates that U.S. companies will bring on nearly
100,000 new drivers each year, for the next ten years1.
However, the boom in business is not without challenges. The industry is
plagued by government regulation, demanding customers, critical driver
shortages and increased economic pressure. In response, truckers are
increasingly leveraging mobile communications technologies to get ahead.
Mobile phones and tablet computers are becoming staples for truckers on
the road. In fact, according to a recent survey2, 57% of
truckers use their phones more for daily business this year than they
did last year. Mobile devices and industry specific apps help improve
safety and reduce costs. In addition, technology helps drivers stay
connected to family and friends during the long periods they spend away
Rose Shuttleworth of Scottsdale, Arizona-based Taiko Trucking, Inc. says
eVoice® is vital for daily communication with her trucking
fleet in Canada. "With eVoice, our truckers can simply dial one central
toll-free number to reach dispatch, accounting, or recruiting
departments. The second a delivery is confirmed, our team uses eFax®
to send signed confirmation to our offices, ensuring a more efficient
tracking and payment process."
eFax, an online fax service and eVoice, a virtual phone service-both
brands of j2 Global, Inc. (NASDAQGS: JCOM)-understand that trucking
professionals need tools that help them manage the demands of their jobs
without compromising their safety on the road.
To manage communications on the go, here are five tips from eVoice and
1. Eliminate distracted driving - Federal regulations aim to keep
drivers safe. A virtual phone system allows you to manage calls from
customers and vendors without diverting attention from the road. Take
advantage of automated features such as personalized greetings,
voicemail, call routing, and call screening to maintain your
professional image while remaining safe.
2. Use your mobile phone camera for on time delivery - With
mobile fax apps there is no need to find a traditional fax machine at a
truck stop or local store. Just point, shoot and fax using a
mobile fax app to send important paperwork without leaving the cab. Read
incoming faxes right on your phone as well, without detouring from your
3. Stay on course with call recording - Answering calls while on
the road makes it difficult to track important details from customers,
shippers or dispatch. Record calls to capture directions, route changes
or detailed instructions. With the puh of a button, virtual phone
systems record calls to get the details right the first time, avoiding
errors or potentially costly miscommunication with customers or vendors.
4. Avoid phone bill potholes with mobile apps - With limits on
most phone and data plans, staying connected can lead to mobile
phone bill shock. A virtual phone system with a VoIP app can transfer
calls from your network carrier to the Internet whenever WiFi is
available, drastically reducing the number of minutes used in every
billing cycle and keeping mobile costs at a minimum.
5. Over the road and through the cloud - A digital fax service
makes it easy to manage important documents and access them from
anywhere. Set up your own folders in the cloud for storing documents or
simply search to find a specific document or group of documents. Tag
receipts, invoices and load slips with keywords to make them easier to
group or find later. And, with an online fax service that offers
lifetime storage, you can easily refer back to these documents anytime
for expense reimbursement, compliance or tax time.
For more information, please visit the eFax blog at http://blog.efax.com/
and the eVoice blog at http://blog.evoice.com/.
Podcast interviews are available at http://feeds.feedburner.com/eFaxPodcasts.
1American Trucking Associations November 2012 Truck Driver
Shortage Update: http://www.truckline.com/StateIndustry/Documents/Driver%20Shortage%20Update%20November%202012.pdf
2A survey of 6,000 active transporters on uShip was conducted
in August 2011 and reflects respondents' mobile usage patterns,
dependencies and preferences: http://blog.uship.com/Freight_Flow_Index/uShip_Survey_2011.pdf
eFax is a brand and registered trademark of j2 Global, Inc.
(NASDAQGS:JCOM). Individuals and small businesses can learn more about
sending and receiving faxes online at www.efax.com.
For medium to large businesses with 10 to 10,000 employees or high
volume faxing needs, more information is available at www.efaxcorporate.com.
eVoice is a brand service and trademark of j2 Global (NASDAQGS:JCOM.)
eVoice, one of the industry's leading virtual phone services,
offers a wide selection of local or toll-free numbers and is the only
phone service of its type to offer personalized U.S.-based VIP setup and
support for new accounts. eVoice is online at www.evoice.com.
About j2 Global™
Founded in 1995, j2 Global, Inc. provides cloud services to individuals
and businesses around the world. j2 Global's network spans 49 countries
on six continents. The Company offers Internet fax, voice and email
solutions. j2 Global markets its services principally under the brand
names eFax®, Onebox®, eVoice®, FuseMail®,
Campaigner®, KeepItSafe® and CampaignerCRM™.
Photos/Multimedia Gallery Available: http://www.businesswire.com/multimedia/home/20121114005304/en/
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