Interactive Intelligence Group Inc. (Nasdaq: ININ), a global provider of
unified IP business communications solutions, has announced operating
results for its three and nine months ended Sept. 30, 2012.
"We continue to execute well against our operating plan," said
Interactive Intelligence founder and CEO, Dr. Donald Brown. "We are
successfully moving up-market, winning business with some of the world's
largest global companies, and continuing to take advantage of the market
shift toward cloud-based contact center deployments. The number of new
cloud-based customers in the third quarter of 2012 was the highest in
our company's history and it's growing at a rate that's significantly
outpacing the market.
"The shift to our cloud model is accelerating and will continue to
result in more revenues being deferred to future quarters leading to
greater overall growth of recurring revenues," continued Brown. "We
remain committed to investing in our sales, marketing and development
infrastructure to accelerate the momentum in the business, which we
expect to lead to further market share gains and increased shareholder
value. Given our strong and growing pipeline of opportunities worldwide
in the fourth quarter, we now expect cloud-based orders to represent
more than 35 percent of total orders in 2012, up from our previous
expectation of 30 to 32 percent. We are maintaining our full-year total
order growth target of 20 percent."
Third-Quarter 2012 Financial Highlights:
First Nine Months 2012 Financial Highlights:
* A reconciliation of GAAP to non-GAAP financial measures has been
provided in the financial statement tables included with this press
release. An explanation of these measures is also included below under
the heading "Non-GAAP Measures."
Additional Third-Quarter 2012 and Recent
Interactive Intelligence will host a conference call today at 4:30 p.m.
Eastern time (EDT) featuring Dr. Brown and the company's CFO, Stephen R.
Head. A live Q&A session will follow opening remarks.
To access the teleconference, please dial 1 877.324.1969 at least five
minutes prior to the start of the call. Ask for the teleconference by
the following name: "Interactive Intelligence third-quarter earnings
call." The teleconference will also be broadcast live on the company's
investor relations' page at http://investors.inin.com.
An archive of the teleconference will be posted following the call.
About Interactive IntelligenceInteractive Intelligence
Group Inc. (Nasdaq: ININ) is a global provider of contact center
automation, unified communications, and business process automation
software and services. The company's unified IP business communications
solutions, which can be deployed on-premise or via the cloud, are ideal
for industries such as financial services, insurance, outsourcers,
collections, and utilities. Interactive Intelligence was founded in 1994
and has more than 4,500 customers worldwide. The company is among Forbes
Magazine's 2011 Best Small Companies in America and Software Magazine's
2012 Top 500 Global Software and Service Providers. It employs more than
1,300 people and is headquartered in Indianapolis, Indiana. The company
has offices throughout North America, Latin America, Europe, Middle
East, Africa and Asia Pacific. Interactive Intelligence can be reached
at +1 317.872.3000 or email@example.com;
on the Net: www.inin.com.
Non-GAAP MeasuresThe non-GAAP measures shown in this
release include revenue which was not recognized on a GAAP basis due to
purchase accounting adjustments and exclude non-cash stock-based
compensation expense for stock options, the amortization of certain
intangible assets related to acquisitions by the company and non-cash
income tax expense. Reconciliations of these non-GAAP measures to the
most directly comparable GAAP measures are included with the financial
information included in this press release. These measures are not in
accordance with, or an alternative for, GAAP and may be different from
non-GAAP measures used by other companies. Stock-based compensation
expense and amortization of intangibles related to acquisitions are
non-cash and certain amounts of income tax expense are non-cash.
Management believes that the presentation of non-GAAP results, when
shown in conjunction with corresponding GAAP measures, provides useful
information to management and investors regarding financial and business
trends related to the company's results of operations. Further,
management believes that these non-GAAP measures improve management's
and investors' ability to compare the company's financial performance
with other companies in the technology industry. Because stock-based
compensation expense, non-cash income tax expense amounts and
amortization of intangibles related to acquisitions can vary
significantly between companies, it is useful to compare results
excluding these amounts. Management also uses financial statements that
exclude stock-based compensation expense related to stock options,
non-cash income tax amounts and amortization of intangibles related to
acquisitions for its internal budgets.
Forward Looking StatementsThis release may contain certain
forward-looking statements that involve a number of risks and
uncertainties. Among the factors that could cause actual results to
differ materially are the following: rapid technological changes in the
industry; the company's ability to maintain profitability; to manage
successfully its growth; to manage successfully its increasingly complex
third-party relationships resulting from the software and hardware
components being licensed or sold with its solutions; to maintain
successful relationships with certain suppliers which may be impacted by
the competition in the technology industry; to maintain successful
relationships with its current and any new partners; to maintain and
improve its current products; to develop new products; to protect its
proprietary rights adequately; to successfully integrate acquired
businesses; and other factors described in the company's SEC filings,
including the company's latest annual report on Form 10-K.
Interactive Intelligence is the owner of the marks INTERACTIVE
INTELLIGENCE, its associated LOGO and numerous other marks. All other
trademarks mentioned in this document are the property of their
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