Clickatell, a leading
mobile messaging provider, renewed its commitment to work with
InSTEDD (Innovative Support to Emergencies, Diseases and Disasters)
to leverage wireless communication tools to solve the world's greatest
Through this partnership, InSTEDD leverages Clickatell's short
code messaging service to enable health and humanitarian
organizations in developing countries to quickly respond to events
affecting their health and safety, such as disease outbreaks and natural
InSTEDD has engaged Clickatell to facilitate projects
ranging from implementing an appointment reminder system for HIV/AIDS
patients in Cambodia to disaster relief coordination after the infamous
2010 Haiti earthquake to supporting health workers in Mexico through
text messaging of life-saving information for their patients.
The non-profit also advises organizations such as the United Nations,
the World Health Organization and the U.S. Centers for Disease Control
on the strategic implementation of health information systems and
collaboration technology ventures.
As a non-profit, InSTEDD needs to ensure that its short code messaging
provider is cost effective and scalable. After evaluating five vendors,
InSTEDD selected Clickatell's shortcode messaging service based on the
pricing as well as its broad presence throughout the world.
As the world's largest online SMS mobile messaging service, Clickatell's
messaging gateway allows its customers to send messages to almost any
mobile phone in the world across 819 mobile networks in more than 220
"The ability to maintain communication during a disaster, or wirelessly
connect with outside doctors while treating patients in a rural
community, can literally mean the difference between life and death and
SMS has been instrumental in helping us close those communication gaps,"
said Eduardo Jezierski, InSTEDD Chief Technology Officer. "Clickatell's
pricing and worldwide reach first drew us to the company, but its
exceptional customer support and rapid provisioning of international
numbers have far exceeded our expectations and we look forward to
"When it absolutely has to be there, regardless of device, time of day,
type of network, people turn to SMS. This is why InSTEDD selected text
messaging as their foundation for critical communication," said Pieter
de Villiers, Clickatell CEO. "We are excited to play a part in this
revolutionary, life-saving service and we hope to continue our
relationship with InSTEDD for years to come."
Through its partnership with Clickatell, InSTEDD has been able to
provide a number of life-saving solutions including real-time chat, data
reporting and alerting. Nearly four years after the organizations first
collaborated, InSTEDD is now looking to partner with Clickatell to
further expand low-cost mobile services for eHealth in Asia and Africa.
About Clickatell, Inc.
Founded in 2000, Clickatell is a global leader in providing the ability
for its customers to alert, interact and transact with their customers,
business partners and communities. Utilizing its global footprint,
Clickatell can deliver short message services (SMS) through its
Clickatell Mobile eXchange (CMX) to nearly every mobile phone user in
the world. In addition, with Clickatell Transaction eXchange (CTX), the
company is providing the essential link between the mobile consumer and
their financial institution through such services as airtime top up.
With its ongoing investments, Clickatell is uniting customer
communication, community creation and transaction services.
For more information on Clickatell and its solutions, visit http://americas.clickatell.com.
Support To Emergencies, Diseases and Disasters) is a non-profit
organization focused on using a blend of social and technical approaches
to improve global health, safety and development. Through a combination
of community based capacity building, human-centered software
development, and in-depth research and evaluation, InSTEDD enhances
collaboration to better deliver critical services and information to
vulnerable populations. InSTEDD's highly skilled interdisciplinary team
of public health experts, scientists, and software engineers works
closely with leading consultants and strategic partners in Asia, Africa,
Europe and the Americas. Through collaboration, InSTEDD is able to
maximize resources and work faster, smarter and more cost effectively.
For more information about InSTEDD, visit: www.instedd.org.
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