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[September 13, 2007]
Clarus' New Voice Monitor Add-On to Optimize Deployments of Cisco Unified Communications Manager
(Wireless News Via Thomson Dialog NewsEdge)
Clarus Systems, a provider of integrated management and testing
solutions for IP Communication deployments, upgrades and
transformations, announced the addition of a voice monitoring module to
an enhanced version of its flagship application, ClarusIPC, at the
Internet Telephony Expo West 2007 (ITEXPO).
The new ClarusIPC Plus+ includes a Voice Monitor module to help users
monitor voice quality, service availability, and security conditions
through the use of a sophisticated rules and policy engine.
According to Clarus Systems CTO Richard Whitehead, the new Voice
Monitor module uses a rules-based template of custom-defined policies
to monitor system availability including proper call routing,
dropped/rejected calls and suspicious calls. In addition, Voice Monitor
will help enforce voice quality standards by utilizing the most
accurate (K-factor) MOS metrics. For increased usability, Voice Monitor
can apply different policies at varying times and days of the week as
well as generating alerts and notification via SNMP or email upon
"Unlike other solutions, our Voice Monitor takes flexibility and
scalability to new levels by giving an organization call activity
monitoring in near real-time via alerts that are generated when
questionable circumstances may arise -- this capability helps identify
incorrect call routing that can impact operations and drive up costs,"
added Whitehead. "Bringing it all together, the enhanced security
features will also allow organizations to recognize significant cost
savings by tracking fraudulent international calls, as well as
malicious calls made by disgruntled employees."
In addition, users can set the parameters for the specific alerts of
interest to an organization. These alerts can help lower downtime,
improve overall productivity and automate the data gathering effort to
reduce the time to repair and recover. MSPs can further benefit from
the alerts system since the repository gives them a head start on
troubleshooting any issues before they are reported.
The standard ClarusIPC application is utilized by enterprises, systems
integrators and managed service providers (MSPs) to support the
deployment and optimization of Cisco's Unified Communications Manager
solution. ClarusIPC is scalable and offers remote certification,
configuration analysis, and troubleshooting - further validating
operational integrity while building the foundation for a Unified
Communications network. ClarusIPC is the only testing solution endorsed
by Cisco in the Best Practices guide, "Steps to Success."
"We have enhanced the target of the new ClarusIPC Plus+ to address a
broad range of IP telephony deployments - from 1,000 to 10,000+ devices
- and serve the needs of a diverse audience of enterprises, systems
integrators/resellers and MSPs," said Brendan F. Reidy, President and
CEO of Clarus Systems, Inc. "Most importantly, we have bolstered
ClarusIPC as a 'future-ready' solution to accommodate new features and
add-on modules that we plan to launch in early 2008."
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Copyright 2007 Wireless News
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