Mediation and Billing Solution Providers Partner to Address Next-Gen Networks, Services

By Paula Bernier April 15, 2014

DigitalRoute and MetraTech have joined forces to help service providers more easily monetize their cloud, M2M, network functions virtualization, software-defined networking, and unified communications capabilities.

This is important because the communications marketplace in the future will rely on automated data management functions to enable network operators to be more responsive to customer needs.

"Billing must now address the new business models and agreements between CSPs, an ecosystem of partners and a growing number of B2B relationships across vertical industries,” says Karl Whitelock, director of OSS BSS strategy at Stratecast | Frost & Sullivan. “As service providers compete and partner with over-the-top players and look for new sources of revenue, they must deploy services faster, deliver differentiation to customers and compensate partners.”

As discussed in the April cover of INTERNET TELEPHONY magazine, a TMC publication, carriers are scrambling as they see over-the-top services such as Skype and WhatsApp eating into their revenues. Indeed, OTT players have captured 30 percent of voice traffic in seven years, and now service provider voice growth is around 3 percent per year. In response, carriers are working to lower their costs, and they want to be able to introduce new services more quickly and open their network resources to the developer community to enable more and faster innovation.

In an effort to enable all that, the carriers have joined forces to develop standards that will allow their telecom equipment to run on off-the-shelf servers so they can more effectively compete with their app-based competitors. This initiative, known as network functions virtualization, or NFV, will help turn hardware-based telcos into software telcos – allowing them to be more flexible in rolling out new offerings while saving money in the process. Meanwhile, software-defined networking will help them more effectively manage their networks.

As for DigitalRoute and MetraTech, the companies already deliver their solutions jointly for a North American tier-one customer, which is using their solutions in a virtualized cloud environment.

A Stratecast 2013 Global Technology Innovation in Communications Service Provider Mediation Billing Award winner, DigitalRoute sells mediation solutions based on its MediationZone platform, which bridges the components in any type of network architecture to let systems easily communicate with one other. A 2013 Stratecast Global Technology Innovation in Complex Relationship Billing Award winner, MetraTech offers MetraNet brand commerce and settlement solutions, which allows service providers to expedite new service introduction.

Edited by Alisen Downey

Executive Editor, TMC

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